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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Melhorn

May 22, 2025

5  out of  5
rating by Greg Melhorn
"Rosanna is great excellent customer service very dependable and knows the business . I would highly recommend doing business with her and the Juan Johnson Team !!!"
We responded:
""Thank you so much for your wonderful feedback! We're delighted to hear that Rosanna provided you with excellent and dependable service. Your recommendation means a lot to us! We're proud to have her as part of the Juan Johnson Team. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help!""
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Tom Chilcoate

May 16, 2025

5  out of  5
rating by Tom Chilcoate
"Would never change customer service off the hook and the owner is hands on . Love it"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you love our customer service and appreciate our hands-on approach. Your satisfaction is our top priority, and we’re grateful to have you as a valued customer. If you ever need anything, don’t hesitate to reach out!"
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Dana Henry

May 8, 2025

5  out of  5
rating by Dana Henry
"Very respectful and appreciative"
We responded:
""Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you felt respected and valued during your experience with us. "
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Viviane Morrison

May 6, 2025

5  out of  5
rating by Viviane Morrison
"Been a customer for a while and LOVE how promptly everyone in the office is. Thank you for your services. And thank you Jenna"
We responded:
""Thank you for your continued support and for sharing your experience! We're thrilled to hear that you've enjoyed prompt service from our team. Jenna will be especially pleased to know you appreciated her help."
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SHERRY Peck

May 5, 2025

5  out of  5
rating by SHERRY Peck
"I would recommend moving to Millsboro just to get Amber to assist with your State Farm policies. A breath of fresh air! Thank you Amber"
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Mike Clow

May 1, 2025

5  out of  5
rating by Mike Clow
"Will go out of there way to help you!!"
We responded:
""Thank you for your wonderful review! We're dedicated to providing exceptional service and going the extra mile for our customers. We're glad to hear that you had a positive experience with us. If you ever need assistance or have any questions, please don't hesitate to reach out. We’re here to help!""
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Paxton Foreman

April 30, 2025

5  out of  5
rating by Paxton Foreman
"State Farm did a great job helping me number one insurance I’m sticking with you guys."
We responded:
"hank you so much for your positive feedback! We're thrilled to hear that you had a great experience with State Farm. Your loyalty means the world to us, and we're here to support you whenever you need assistance. If you have any questions or need help in the future, don’t hesitate to reach out. Welcome to the State Farm family!""
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Michael Mascia

April 23, 2025

5  out of  5
rating by Michael Mascia
"I just relocated to Delaware and quickly needed to get home insurance for my mortgage. Rosanna was polite, welcoming and went over my options seamlessly and worked with my property manager & mortgage company to make sure everything got to where it needed to go. Her great service took a lot off my busy plate! Thank you, Rosanna."
We responded:
""Thank you so much for your kind words! We're thrilled to hear that Rosanna was able to assist you during your relocation to Delaware. Providing seamless service and support during such an important transition is our priority, and we’re glad to know that she helped ease your busy schedule. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Welcome to Delaware, and best wishes in your new home!""
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Nymesha Jefferson

April 23, 2025

5  out of  5
rating by Nymesha Jefferson
"I let my defensive driving course expire. I called spoke with Jenna regarding the coupon for a discounted price. She sent the email right over with no issue. Insurance is increasing everywhere so every little bit helps. I appreciate how fast Jenna handled my request."
We responded:
""Thank you for taking the time to share your experience! We're glad to hear that Jenna was able to assist you promptly with your defensive driving course coupon. We understand how important it is to find savings, especially with rising insurance costs. Your appreciation means a lot to us, and we'll be sure to pass along your kind words to Jenna. If you need any further assistance, don’t hesitate to reach out!""
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Leanna Bradshaw

April 17, 2025

5  out of  5
rating by Leanna Bradshaw
"Jenna has been wonderful from the start making things go smoothly for us. Thank you!"
We responded:
"Jenna, is always making the insurance process easy."
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TREX

March 21, 2025

5  out of  5
rating by TREX
"Amber was excellent!"
We responded:
"Amber is amazing, so fortunate to have her."
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greg trimmer

March 21, 2025

5  out of  5
rating by greg trimmer
"Everything went great! Thanks"
We responded:
"Thank you Greg"
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Vanessa Hyson

March 20, 2025

5  out of  5
rating by Vanessa Hyson
"Amber was very personable, took her time and explained everything that our home and auto policies include. She also gave us information about our policies that we didn’t know."
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Deliah Townsend

March 19, 2025

5  out of  5
rating by Deliah Townsend
"I called today it ask about my camper insurance card and Amanda was very helpful and very pleasant to work with. It didn’t take her to long to answer my questions. She did an awesome job!!"
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Sherrine Davis

March 6, 2025

5  out of  5
rating by Sherrine Davis
"Brianna Duffy was very helpful and informative as to our auto and homeowner policy choices. We decided to switch our auto policy to State Farm due to her help in finding us better coverage and a lower rate."
We responded:
"Thank you Sherrine for the kind words. Brianna is so great at looking through auto and home insurance, to find gaps and savings. "
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Abraham Lerner

February 26, 2025

5  out of  5
rating by Abraham Lerner
"Very courteous and helpful agent."
We responded:
"We try to treat everyone like family. Thank you so much."
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Chris Pepe

February 19, 2025

5  out of  5
rating by Chris Pepe
"Very personable, friendly, and helpful staff! Easy to get ahold of. Highly recommend!"
We responded:
"Love everything about this review. That is what we strive for."
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John Cione

February 14, 2025

5  out of  5
rating by John Cione
"A good agency to do business with. State Farm is good insurance and fair in their pricing. Beside that , My agent Ms Jenna Arnold was the best ! Competent ; Professional and Caring. Was great working with her . Also, I must note Jenna is a great asset to Mr Johnson's Agency and staff!!! Thanks again for all you did."
We responded:
"Thank you Mr. Cione, Jenna is amazing. Thank you for the kind words, and please feel free to reach out anytime. "
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William Eydelloth

February 13, 2025

5  out of  5
rating by William Eydelloth
"Rosanna was a pleasure to work with, very knowledgeable and took the time to answer all my questions!"
We responded:
"Mrs. Rosanna has been with me since day 1. I don't know what I would do without her. "
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Jill L Showell

February 3, 2025

5  out of  5
rating by Jill L Showell
"I give 5-stars to State Farm and especially enjoyed working with Roseanna at Juan Johnson's Millsboro, DE office. Thanks!"
We responded:
"Thank you Jill, Mrs. Rosanna is the foundation of our team. "
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Cheryl Lott

January 30, 2025

5  out of  5
rating by Cheryl Lott
"Jenna Arnold-5 stars for being very helpful, quick, and efficient!"
We responded:
"Much appreciated, Jenna is a 5 Star Rockstar. "
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Norman Jones

January 30, 2025

5  out of  5
rating by Norman Jones
"Great service"
We responded:
"Thank you, "
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Slevin Hart IT Dept

January 24, 2025

5  out of  5
rating by Slevin Hart IT Dept
"Thank you for spending time to review our policies and save us money! I appreciate it."
We responded:
"You are so welcome. Life is so busy, we love when our customers sit with us. "
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Art Pavlovsky

January 24, 2025

5  out of  5
rating by Art Pavlovsky
"Jenna is very efficient in getting things done. Every time I have called with a request she always handled the request quickly. She is a keeper."
We responded:
"Jenna is a keeper. She has been a superstar since day one."
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Rob Irene

January 22, 2025

5  out of  5
rating by Rob Irene
"After some unsettling service from our previous insurance provider. Mr Johnson and his staff promptly got us a great quote and took care of all of our insurance needs. Thank you so much. Rob & Irene Haas"
We responded:
"Thank you neighbor, we appreciate you and Irene for reaching out to us. I would like to also thank you for being a good neighbor. Thank you for helping during the snow. We will be here for any concerns you have with your insurance in the future. Thank you"