State Farm® Insurance Agent Juan Johnson

"On September 8, 2025, my wife and I participated in a video conference with Amber Lewis (Millsboro, DE office) to review our State Farm insurance policies and explore available options. Amber demonstrated exceptional helpfulness and extensive knowledge regarding our policies. She diligently addressed all of our inquiries and outlined the process for providing supplementary informational documents for future reference. The requested materials were promptly transmitted via email, significantly enhancing our confidence in State Farm. We extend our sincere gratitude and appreciation to Amber Lewis for her outstanding customer service. Carl and Linda Cherney"

"I have been treated well at your office. Everyone has been good to me ,but I like to stay with the same person when I need something and Amber has been super nice and I enjoy dealing with Her"

"I have found one more reason to love Delaware and that would be the excellent service and communication from Juan and Jenna! They clarified each and every aspect of their bundle of auto/ homeowners insurance! I would highly recommend you seek out this State Farm team of personable professionals!"

"The entire staff is professional and super friendly! Rosanna goes above and beyond to answer questions and get things done in an efficient and timely manner. She is wonderful to work with!"

"I have been with Juan’s office for a few years now- his staff is amazing and always make the insurance processes simple. I recently had a claim that had a lot of moving parts and they have been nothing short of incredible throughout the whole process. If you are looking for good insurance coverage with an agent that really cares- head in to Juan’s office and get connected with agents that really have your best interest in mind."

"Very helpful staff"

"Amber was very thorough and listened carefully to our concerns and we were very pleased with our review!"

"The staff here are exceptional, going above the normal experience ad providing great, compassionate and friendly service. Juan is keen at finding great staff for whom working with State Farm customers is a passion. They do all they can to make sure your policy meets your needs, fits your budget and works with your plans. Originally looking for a minority owned business when setting up my homeowners and auto policies, I stumbled on Juan and his team and feel that they have had my back since I moved to Sussex County. You can't go wrong with State Farm and Juan's experience and great team. I trust them to have my back with thorough explanations of coverage, careful consideration of your input and good advice about true coverage needs."

"I just relocated to Delaware and quickly needed to get home insurance for my mortgage. Rosanna was polite, welcoming and went over my options seamlessly and worked with my property manager & mortgage company to make sure everything got to where it needed to go. Her great service took a lot off my busy plate! Thank you, Rosanna."

"Ms. Jenna knows her job extremely well . She is both very professional and personable."

"Rosanna was very helpful and patient as she transferred my California auto insurance policy to Delaware. Great customer service!"

"Jenna Kollack is a very professional young lady. Friendly good attitude,She’s the big reason for me to come to State Farm."

"Juan and the team at State Farm have provided exceptional service. They offer multiple communication channels, making it easy to get quick responses, and Amber Lewis took the time to explain everything clearly and in terms I could easily understand. I truly appreciate their support and professionalism."

"Rosanna is a star give her a five"

"My experience today was very pleasant. Rosanna was very helpful in and in my opinion went above and beyond to provide me with a Great policy"

"Amber was great and very helpful and supportive! Appreciate her patience and time! Thanku Amber!"

"Rosanna Chilcoate, at the office of Juan Johnson is a class act. She walked me through my purchase of homeowner's insurance with ease., She is experienced, professional, patient and kind. I highly recommend her for all your insurance needs!"

"Amanda was great in helping me get my new vehicle covered and going over everything and making sure I had everything I needed also a pleasure to talk to it was like talking to a friend I highly recommend her for all your insurance needs"

"Amber is a very helpful person. Unfortunately we never received and info on flood insurance she was supposed to send us"

"I received a quick response back from Amber and she immediately contacted the company to repair my windshield."

"Amber has been a great help through all my pain of this accident and couldn’t have asked for a better agent thank you so much for all your patients and help."

"I give 5-stars to State Farm and especially enjoyed working with Roseanna at Juan Johnson's Millsboro, DE office. Thanks!"

"Rosanna is great excellent customer service very dependable and knows the business . I would highly recommend doing business with her and the Juan Johnson Team !!!"

"Would never change customer service off the hook and the owner is hands on . Love it"

"Very respectful and appreciative"